Refund policy

RETURN & EXCHANGE POLICY

Thank you for shopping with Be Shine.

We are committed to delivering premium-quality apparel. If you are not completely satisfied with your purchase, please review our exchange policy below.

1. SIZE EXCHANGE

• We offer a 7-day size exchange from the date of delivery.
• Exchange requests must be submitted within 7 days after receiving the product.
• Exchange is subject to stock availability.

2. NO RETURN & NO REFUND

• We do not offer returns for refund.
• We do not provide refunds for incorrect size selection, change of mind, or personal preference.

3. ELIGIBILITY FOR EXCHANGE

Products must be:

• Unused and unwashed
• In original condition
• With all original tags and packaging
• Free from perfume, stains or damage

4. NON-EXCHANGEABLE ITEMS

Exchange will not be accepted for:

• Products damaged after delivery
• Washed or used garments
• Items without original tags
• Customized or limited-edition products (if applicable)

5. DAMAGED OR WRONG PRODUCT

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos and your order number.

6. EXCHANGE SHIPPING

Customers may be required to pay applicable exchange shipping charges depending on location and service availability.

7. CONTACT

For exchange assistance, please contact our customer support through the contact details available on our website.

Thank you for choosing Be Shine.

With Your Trust We Grow.